About us

We believe that you came to this website because you’re looking for someone that can go the extra mile in delivering a reliable and very approachable IT service. Here’s a list of reasons why our customers are always happy to come back to us and don’t hesitate in recommending us to their friends, family members or other businesses.

Speed

We aim to offer all our clients a same day service as standard, so if you call us we’ll arrange to visit you anytime that’s convenient to you.

Mobile

Our service is mobile and we'll come to you so you don't need to worry about getting your equipment to us. When you make an appointment with us, you'll be given the name of the engineer visiting so you know who to expect.

Efficiency

Most work carried out can be done within 1 hour. This is great because with our "same day service", you could have your computer fixed ever so quickly. In the event we have to take the computer with us, we aim to have it back the very next day.

Experience

All our technicians are fully trained on Windows Operating Systems such as XP, Vista and 7  and Windows sbs 2003, 2008 and 2011 as well as Apple Mac OS X. We have a combined experience of 25 years, which make us very reliable when it comes to fixing any computer problems.

Guarantee

We're fully covered to carry out any IT-related works at your house or premises. We have valid public liability and professional indemnity insurances. We also guarantee all our work so if you need us back you won't be charged extra. All brand new parts supplied by us come with a 1-year guarantee.

Payment

We accept all major credit and debit cards (Visa, MasterCard, Amex) as well as cheques and cash. If you do become a regular client then we accept online payments too. We don't offer any credits and money is due at the end of each work/project.

Service Area

We cover Kent and the following towns and cities: Canterbury, Whitstable, Herne Bay, Thanet, Deal, Dover, Folkestone, Ashford, Maidstone, Gillingham, Sittingbourne, Faversham and many other locations. Just call us to see if your area is covered.  Remember for further locations we offer affordable remote access service with prices from as little as £10.